User Experience Researcher Job in Johannesburg
Job Description
User Experience Researcher Job. The User Experience Researcher occupies a pivotal role in the development cycle, facilitating the connection between end-users and product design. This position underscores the significance of comprehending user requirements, behaviors, and inclinations. The User Experience Researcher’s mandate is to refine the design and creation process, ensuring products and services resonate seamlessly with user expectations.
Responsibilities of User Experience Researcher Job
- Conduct user research studies to gather insights into user behaviors, needs, and preferences.
- Plan and execute usability testing sessions to evaluate the effectiveness and efficiency of product designs.
- Analyze qualitative and quantitative data from user studies to identify patterns, trends, and areas for improvement.
- Collaborate with cross-functional teams, including designers, product managers, and developers, to integrate user feedback into the design process.
- Create user personas, journey maps, and other artifacts to help guide product design decisions.
- Advocate for user-centered design principles and best practices within the organization.
- Stay current with industry trends and best practices in user experience research and design.
- Communicate research findings and recommendations to stakeholders through reports, presentations, and other channels.
- Iterate designs based on user feedback and usability testing results to continuously improve the user experience.
- Work closely with product teams to prioritize and address user needs and pain points throughout the product lifecycle.
Requirements
- Conduct primary and secondary user research.
- Conduct and evaluate quantitative and qualitative research.
- Perform market and ethnographic research.
- Work closely with cross-functional teams to identify and evaluate research topics.
- Plan and implement user research studies and research methodologies to follow.
- Facilitate usability studies with targeted consumers.
- Consolidate and analyze observed data.
- Advocate research findings to diverse audiences through written and oral presentations.
- Use a diverse set of UX research tools.
Education
- Five or more years of UX research experience.
- Bachelor’s or Master’s degree in a human behavior-related field (or equivalent and demonstrable work experience).
- Experience implementing design choices based on user feedback.
- Relevant training and/or certifications as a UX Researcher.
- Relevant training and/or certifications as a UX Researcher
- Ability to quickly and effectively share research results.
- Experience working with UX Designers to improve the usability of products and other features.
- Ability to perform all research-related tasks including planning, facilitation, analysis, and iteration.
- Ability to formulate specific, answerable, and practical questions.
- Ability to collaborate effectively with stakeholders and act as a strategic partner in product decisions.
- Experience with remote testing tools.
- A strong desire for creative problem-solving with a positive attitude.
- Excellent time-management and organizational skills.
