Technical Test Analyst Job in Johannesburg
Job Description
Technical Test Analyst Job. In the realm of software quality assurance, the Technical Test Analyst plays a pivotal role in ensuring the reliability, functionality, and performance of software applications. Armed with a keen eye for detail and a deep understanding of testing methodologies, the Technical Test Analyst meticulously assesses software systems to identify defects, inconsistencies, and areas for improvement. Their expertise extends across various testing techniques, including functional, regression, and performance testing, as they collaborate closely with development teams to uphold the highest standards of software quality. With a commitment to excellence and a passion for precision, the Technical Test Analyst contributes significantly to the seamless delivery of robust and dependable software solutions.
Responsibilities of Technical Test Analyst Job
- Deliver against operational and cost targets.
- Monitor costs for the financial year according to the operational plan.
- Allocates and approves expenditure.
- Identify, control, and escalate potential risks that may lead to increased costs.
- Manage costs or expenses within the approved budget to achieve cost efficiencies.
- Ensure full understanding of customer needs to deliver a quality service.
- Ensure customer service solutions are aligned with the business operational plan; Organisational values and service standards.
- Ensure resolution of customer queries and complaints timeously and ownership of issues.
- Analyse customer feedback to help improve customer service.
- Propose ideas to improve customer service.
- Deliver customer experience excellence aligned to Organisational values and service standards.
Requirements
- Proficiency in software testing methodologies and techniques.
- Strong understanding of software development lifecycle (SDLC) and testing processes.
- Experience in creating test plans, test cases, and test scripts.
- Knowledge of test automation tools such as Selenium, JUnit, or TestNG.
- Familiarity with defect tracking systems (e.g., Jira, Bugzilla).
- Ability to perform functional, regression, and performance testing.
- Experience in API testing and familiarity with tools like Postman or SoapUI.
- Excellent problem-solving skills and attention to detail.
- Strong communication skills to collaborate with development teams and stakeholders.
- Bachelor’s degree or higher in Computer Science, Information Technology, or related field.
- Relevant certifications in software testing (e.g., ISTQB) are a plus.
