Support Manager Jobs In Johannesburg

Accounting / Finance, Project Management
Johannesburg
April 4, 2024
Full Time
Application deadline closed.

Job Description

Standard Bank Group has recently announced new Support Manager Jobs In Johannesburg for qualified and deserving candidates.To lead and drive the end-to-end Asset and Liability Management (ALM) implementation and production cycle for the Group and its banking entities using the appropriate risk calculation engine to ensure data validity and quality against the Group’s principles, regulatory requirements & international best practices. Provide specialist advice and insights on the risk engine configuration and lead TCM projects aligned to Group, regulatory and regional requirements, facilitating business deliverables.

Responsibilities Of Support Manager Jobs In Johannesburg

  • Managing a team of support staff to ensure efficient and effective delivery of services
  • Developing and implementing support strategies, policies, and procedures
  • Monitoring and evaluating the performance of support staff, providing feedback, and coaching as needed
  • Handling escalated customer issues or complaints in a timely and professional manner
  • Collaborating with other departments to ensure seamless coordination and delivery of support services
  • Developing and maintaining relationships with key stakeholders, including clients, vendors, and internal teams
  • Identifying opportunities for process improvement and implementing changes to enhance support operations
  • Analyzing support metrics and performance indicators to identify trends and areas for improvement
  • Ensuring compliance with relevant regulations and company policies

Requirements

  • Type of Qualification: First Degree
  • Field of Study: Finance and Accounting / Risk Management
  • Finance & Value Management
  • Deep specialist experience within the banking industry specifically Liquidity Risk and Balance Sheet management
  • Experience in applying mathematical and statistical skills in designing and reviewing models.
  • Adopting Practical Approaches
  • Articulating Information
  • Continuous Process Improvement
  • Financial Analysis
Executive VP Jobs

Related Jobs