Job Description
Standard Bank Group has recently announced new Strategic Account Manager Jobs In Kuruman for qualified and deserving candidates. To provide a virtual/ branch-based sales and service function by adding value to small businesses requiring financial and non-financial (e.g., platform business) solutions, which enables customers to pursue their ambitions, allowing them to stimulate and contribute to the South African economy.
Responsibilities Of Strategic Account Manager Jobs In Kuruman
- Building and maintaining relationships with key clients in Kuruman and surrounding areas
- Understanding the needs and objectives of each client and developing tailored solutions to meet them
- Acting as the main point of contact for client inquiries, concerns, and requests
- Collaborating with internal teams to ensure client satisfaction and successful delivery of products or services
- Identifying opportunities for upselling or cross-selling additional products or services to existing clients
- Conducting regular business reviews with clients to assess performance, address any issues, and identify areas for improvement
- Monitoring market trends and competitor activities to identify potential threats or opportunities
- Developing and implementing strategic account plans to maximize client retention and growth
Requirements
- Type of Qualification: First Degree
- Field of Study: Business Commerce
- 3-4 years of experience
- Previous experience within the Personal/Consumer banking environment as a Customer Consultant/Personal Banker and/or Enquiries Officer is preferable.
- Active Listening
- Organization Change Management