Specialist Managed Services Jobs In Cape Town
Job Description
MTN Group has recently announced new Specialist Managed Services Jobs In Cape Town for qualified candidates. Ensure that all active and passive components of the BTS sites in the region are maintained effectively and according to relevant procedures and standards as per the SLA with the vendors and ensure awareness and adherence to MTNSA’s agreed SLAs. Plays an active role in managing the relationship with the vendor and ensuring the vendor adheres to governance and SLA (as per the vendor contract and MTNSA. If you are deserving for this job opportunity then you have to apply for the job before the due date.
Responsibilities Of Specialist Managed Services Jobs
- Team leadership in the technical operations environment to manage the vendors/partners.
- Work closely with the vendors on fault escalations, and manage the turnaround time.
- Constantly monitor the various dashboards and push the vendor on long outstanding faults and alarms.
- Reporting of vendors’ performance regularly.
- escalate any issues on the transmission/TFLS network to the vendor and manage the restoration
- Assist with the various requests/requirements from MTN headquarters as well as the regional commercial teams,
- Ensure alignment between the various MTN departments and the vendors.
- Team leadership in the technical operations environment to manage the vendors/partners.
Requirements
- Diploma related to Network Operations/Technology
- Code 8 B driver’s licence
- Minimum 5 years’ telecoms experience
- Dealing with vendors/3rd party contractors
- Project management
