Manager: Operations (3L) Job. The Manager: Operations (3L) role is a pivotal position responsible for overseeing and optimizing operational processes within an organization. With a focus on efficiency and effectiveness, the Manager drives performance improvements, streamlines workflows, and ensures alignment with organizational goals. This role demands strong leadership skills, strategic thinking, and a hands-on approach to managing day-to-day operations. The Manager collaborates closely with cross-functional teams, sets operational KPIs, and monitors performance metrics to ensure consistent delivery of high-quality results. This position plays a key role in driving operational excellence and fostering a culture of continuous improvement within the organization.

Responsibilities of Manager: Operations (3L) Job

• Workplace advice and expertise.
• Input into Space planning.
• Data/evidence gathering and analyses.
• Change management.
• Project and risk management.
• Staff engagement and communication.
• Relocation and business-as-usual assistance and integration with Absa, facilities management, Project Management, and technology teams.
• Develop and deepen business relationships on behalf of Absa’s corporate real estate division.
• Develop a deep knowledge of the client’s business requirements.
• Provide business context to the corporate real estate division and vice versa.
• Collaborate with businesses for solutions as part of their teams.
• Ensure prominence of real estate in workplace factors to be factored into business strategies.
• Establish a visible, business-focused CRES presence in the business.
• Identify and initiate collaboration opportunities between CRES and business units.

Requirements

• Bachelor’s degree in Business Administration, Operations Management, or related field.
• Minimum of 5 years of experience in operations management or a similar role.
• Proven track record in optimizing operational processes and driving efficiency.
• Strong leadership and team management skills.
• Excellent analytical and problem-solving abilities.
• Ability to collaborate effectively with cross-functional teams.
• Proficiency in operational KPIs and performance metrics.
• Knowledge of industry best practices and trends in operations management.
• Exceptional communication and interpersonal skills.
• Ability to adapt to changing environments and prioritize tasks effectively.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce, and Management Studies (Required).

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