Job Description
Manager: Operations (3L) Job. The Manager: Operations (3L) role is a pivotal position responsible for overseeing and optimizing operational processes within an organization. With a focus on efficiency and effectiveness, the Manager drives performance improvements, streamlines workflows, and ensures alignment with organizational goals. This role demands strong leadership skills, strategic thinking, and a hands-on approach to managing day-to-day operations. The Manager collaborates closely with cross-functional teams, sets operational KPIs, and monitors performance metrics to ensure consistent delivery of high-quality results. This position plays a key role in driving operational excellence and fostering a culture of continuous improvement within the organization.
Responsibilities of Manager: Operations (3L) Job
- Workplace advice and expertise.
- Input into Space planning.
- Data/evidence gathering and analyses.
- Change management.
- Project and risk management.
- Staff engagement and communication.
- Relocation and business-as-usual assistance and integration with Absa, facilities management, Project Management, and technology teams.
- Develop and deepen business relationships on behalf of Absa’s corporate real estate division.
- Develop a deep knowledge of the client’s business requirements.
- Provide business context to the corporate real estate division and vice versa.
- Collaborate with businesses for solutions as part of their teams.
- Ensure prominence of real estate in workplace factors to be factored into business strategies.
- Establish a visible, business-focused CRES presence in the business.
- Identify and initiate collaboration opportunities between CRES and business units.
Requirements
- Bachelor’s degree in Business Administration, Operations Management, or related field.
- Minimum of 5 years of experience in operations management or a similar role.
- Proven track record in optimizing operational processes and driving efficiency.
- Strong leadership and team management skills.
- Excellent analytical and problem-solving abilities.
- Ability to collaborate effectively with cross-functional teams.
- Proficiency in operational KPIs and performance metrics.
- Knowledge of industry best practices and trends in operations management.
- Exceptional communication and interpersonal skills.
- Ability to adapt to changing environments and prioritize tasks effectively.
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce, and Management Studies (Required).