KYC Team Leader Job in Johannesburg
Job Description
KYC Team Leader Job. To oversee the team responsible for ensuring compliance with Know Your Customer (KYC) regulations and requirements of the Bank. To provide guidance to the team on product and client-related matters, manage workflows, and drive efficient client onboarding processes.
Responsibilities of KYC Team Leader Job
- Led and coached a team of KYC Analysts and Specialists in their daily operations.
- Allocate new cases, using the appropriate tools/systems according to group reviews.
- Identify all entities within the group and obtain all relevant information so that the review is only conducted once.
- Ensure that cases are correctly prioritized based on the respective risk profile of the clients.
- Attend to escalated issues or challenges experienced by KYC Analysts and Specialists and reach resolution within the stipulated timeframes.
- Ensure implementation of relevant policies, governance, and practice standards across the business.
- Improve business decisions by providing accurate and reliable business intelligence, or information, together with analyzing trends and data.
- Monitor all dash-boarded items and review daily, weekly, and monthly stats, identifying trends.
- Present stats and provide input at management meetings, detailing the rationale for backlogs and action plans to reach resolution.
- Use discretion, throughout the KYC value chain, on actions to take for various cases i.e., freeze cases, extend cases, approach clients directly, etc.
- Manage the performance of employees by clearly defining goals and objectives and providing direction, coaching, and regular feedback
- Identify development needs and select effective solutions to address own and employee development needs.
- Build and sustain collaborative working relationships with relevant peers and stakeholders to achieve productivity synergies.
Requirements
- Strong understanding of Know Your Customer (KYC) regulations and compliance procedures.
- Ability to lead a team and effectively delegate tasks.
- Proficiency in conducting KYC investigations and risk assessments.
- Excellent communication skills to liaise with internal and external stakeholders.
- Experience in implementing KYC policies and procedures.
- Detail-oriented approach to ensure the accuracy and completeness of KYC documentation.
- Familiarity with anti-money laundering (AML) regulations.
- Ability to stay updated with changing regulatory requirements.
- Strong analytical skills for identifying suspicious activities or discrepancies.
- Proven track record in managing KYC processes efficiently.
Education
- Bachelor’s degree in finance, business administration, economics, or a related field.
- Additional certifications in compliance, anti-money laundering (AML), or related areas are preferred.
- Continuous education and training on KYC regulations and best practices.
- Participation in workshops, seminars, and conferences to stay updated with evolving regulatory requirements.
- Advanced degrees such as a Master’s in Business Administration (MBA) or Certified Anti-Money Laundering Specialist (CAMS) designation are advantageous.
