External Sales Advisor Job in Johannesburg
Job Description
External Sales Advisor Job. An External Sales Advisor plays a crucial role in driving sales growth and expanding business opportunities for an organization by engaging with potential clients and promoting products or services. With a strong background in sales and customer relationship management, they are responsible for identifying and pursuing new business prospects, understanding client needs, and recommending tailored solutions to meet their requirements. Leveraging excellent communication, negotiation, and interpersonal skills, they build and maintain long-lasting relationships with clients, while also collaborating closely with internal teams to ensure customer satisfaction and achieve sales targets. Their proactive approach, combined with their market knowledge and sales expertise, enables them to contribute significantly to the company’s success in a competitive marketplace.
Responsibilities of External Sales Advisor Job
- Execute own work in accordance with the organizational values and code of ethics.
- Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution Identify and escalate risk as a normal part of work.
- Produce high-quality work by adhering to predefined standards and procedures and in accordance with compliance and governance standards.
- Work with enhanced processes and procedures to maintain operational efficiencies.
- Deliver work in an accurate manner to ensure consistent results.
- Draw on knowledge and experience to identify and develop solutions that lead to improved service delivery and quality
- Adhere to quality standards, turnaround times, and Company policies and procedures.
- Complete relevant administration, reporting, and updating of information accurately and on time.
- Achieve sales targets in line with performance scorecards and achieve an acceptable cost-of-sales ratio through pipeline management and sales quality.
- Maximise cross-selling opportunities.
- Drive adoption of digital and other self-service options across the client base.
- Contribute to teamwork and inclusivity within own team.
- Contribute to cost efficiencies through responsible utilization of work-related resources.
- Achieve expected financial targets and uphold associated service levels.
- Build and maintain stakeholder relationships.
- Deliver customer service through adherence to quality service standards.
Requirements
- Bachelor’s degree in Business, Marketing, or related field.
- Proven experience in sales, preferably in an external or field sales role.
- Strong communication and interpersonal skills.
- Ability to build and maintain client relationships.
- Excellent negotiation and persuasion skills.
- Knowledge of sales techniques and strategies.
- Self-motivated with a results-driven approach.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Willingness to travel and meet clients on-site.
