Client Analyst Job in Johannesburg
Job Description
Client Analyst Job. In the realm of market analysis and customer relationship management, the role of a Client Desirability Analyst stands as a vital conduit between businesses and their target audiences. Tasked with delving deep into consumer behavior, market trends, and competitive landscapes, the Client Desirability Analyst plays a pivotal role in deciphering the preferences and desires of potential clients. Armed with sophisticated analytical tools and a keen understanding of market dynamics, they meticulously analyze data to identify emerging patterns and insights that inform strategic decision-making processes. By crafting comprehensive profiles of target demographics and assessing the desirability of products or services, the Client Desirability Analyst provides invaluable guidance to businesses seeking to enhance their market positioning and maximize customer satisfaction.
Responsibilities of Client Analyst Job
- Mitigate risk posed by incidents of financial crimes by making informed risk decisions in line with FirstRand.
- Collate, gather, and supply compelling and comprehensive evidence pertaining to financial crimes (as per above).
- To effectively engage with stakeholders (which include but may not be limited to clients, peers, regulators, law enforcement agencies, etc.).
- Plan for value-added process improvements, initiatives, and services to deliver on operational strategy and objectives.
- Build working relationships across teams and functional lines to enhance work delivery, collaboration, and innovation.
- Provide an administration service that meet time and quality standards and includes reporting and updating of all relevant information.
Requirements
- Have a relevant bachelor’s degree (e.g., Law, Risk Management, Criminology, Finance/Accounting).
- Are certified through a formal Anti-Money Laundering (AML) program.
- Have 3 to 5 years’ experience in a similar environment.
