Mary Joy Lapore

Coordinated cross-functional teams to address complex issues, leading to more efficient problem- solving processes. Mentored junior staff members, helping them develop their skills and advance in their careers. Enhanced communication between team members by organizing regular meetings and fostering open dialogue. Managed budgets effectively, prioritizing resource allocation for maximum impact on departmental goals. As a finance officer, my responsibility involves , ensuring accurate record-keeping, data entry, preparing budgets, monitoring expenditures, cash allocations, and ensuring compliance with regulations to support the financial health and stability of the organization. As a multitasking individual in general administration, my responsibility entails efficiently managing a diverse range of tasks, prioritizing effectively, maintaining meticulous organization, fostering clear communication, problem-solving adeptly, leveraging technology proficiently, adapting to changing circumstances, and delegating tasks strategically to ensure the seamless operation and success of administrative functions.

Work from Home (KSA, Qatar, Kuwait, and Bahrain Account) Answered incoming support Inquiries via chat. Worked well in a team setting, providing support and guidance. As an online chat support representative, my responsibility includes providing prompt and helpful assistance to customers, resolving queries efficiently, offering technical support, maintaining a positive and professional demeanor, and ensuring customer satisfaction through clear communication and effective problem-solving in an online chat environment.

Maintained a high level of customer satisfaction with prompt, courteous service for both applicants and their sponsors. Managed high volumes of sensitive personal Information while maintaining strict confidentiality protocols for applicant privacy protection. Performed routine data entry or document management.

Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality. Advised customers about special offerings and menu items to help drive sales. Delivered pick-up and curbside orders to guests. Input orders accurately into POS terminal, split bills and accepted payments. Cross-trained to handle different restaurant roles, Including bar, kitchen and to-go stations. Completed daily side work and opening and closing duties without fail. Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries. Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

Performed regular property inspections to maintain safety standards and identify potential issues before they escalated. Developed and implemented marketing strategies to maximize sales and attract new clients.