Joel John P Maragañas

I have 3 years experienced as a Customer Service Associate in different association and it really makes me mold as a person with driven personality. Being a Customer Service is not easy, you need to handle queries, deal with the different problem from the customers and make them satisfied by the service that you provided. Customer Service strives to ensure positive experiences. It’s key to a successful seller/customer dynamic. Loyalty in the form of favorable online reviews, referrals, and future business can be won or lost based on a good or bad customer service experience.