Job Description
Sales Team Leader Job. The sales Team Leader aids in driving revenue growth and achieving organizational targets. With a blend of strategic acumen and exceptional interpersonal skills, the ideal candidate will foster a culture of collaboration and excellence, empowering team members to reach their full potential. This position demands a dynamic leader who can navigate challenges, implement effective sales strategies, and inspire their team to consistently deliver outstanding results in a competitive marketplace.
Responsibilities of Sales Team Leader Job
- Drive significant growth and profitability in the context of cost management.
- Manage the growth of active customer Account Base to increase client base through leads, and customer-initiated work.
- Provide sales support efficiencies and services in order to ensure retention of clients
- Maintenance of expert knowledge on specific products, pricing, application procedures, processing, and timelines in order to drive and achieve relevant product and service targets.
- Monitor and manage the resolution of complaints and ensure the resolution of escalated complaints that lead to improved service delivery.
- Develop and maintain working relationships with a variety of stakeholders that enable the achievement of service delivery.
- Ensure own and team compliance to set governance and compliance procedures and processes and continuously identify and escalate risks.
- Track, control, and influence sales activities with the specific aim of increasing sales efficiencies of the team.
- Provide accurate and reliable sales statistics obtained from the Sales members and compile Sales reports and dashboards.
- Continuously assess own performance, seek timely and clear feedback, and request training where appropriate and needed.
- Continuously assess team performance, provide timely and clear feedback on contracted outputs, and provide training where appropriate.
- Ensure appropriate skilling and adequate capacity of frontline team members for the adherence to service standards.
Requirements
- Proven experience in sales, preferably in a leadership or supervisory role.
- Strong understanding of sales techniques, strategies, and best practices.
- Excellent communication and interpersonal skills.
- Ability to motivate, coach, and mentor team members.
- Demonstrated ability to meet and exceed sales targets and goals.
- Proficiency in CRM software and other relevant sales tools.
- Exceptional organizational and time management skills.
- Strong analytical and problem-solving abilities.
- Bachelor’s degree in business administration, marketing, or a related field preferred.
- Willingness to travel as needed.