Workforce Management Analyst Job in Johannesburg
Job Description
Workforce Management Analyst Job. In Johannesburg, the role of a Workforce Management Analyst encompasses a dynamic blend of strategic planning, data analysis, and operational optimization within the realm of workforce allocation and productivity enhancement. With a keen focus on aligning organizational objectives with staffing needs, Workforce Management Analysts play a pivotal role in driving efficiency and effectiveness across various industries, ensuring optimal utilization of resources while fostering a conducive work environment for sustainable growth and success.
Responsibilities of Workforce Management Analyst Job
- Adhere to and perform work per the pre-set daily workforce plans and schedules, and immediately accommodate intraday adjustments.
- Maintain confidentiality.
- Plan, organize, and complete tasks and activities in alignment with performance objectives.
- Define priorities and maintain an orderly workflow.
- Coordinate work predominantly with electronic information and communication technologies to accomplish tasks.
- Embrace change initiatives and positively contribute to the success thereof.
- Record and report on transactional activities to provide timely and accurate information.
- Owning and being proactive about own training and development by participating in all scheduled training and multiskilling opportunities as well as coaching sessions.
- Share continuous improvement ideas with team members and managers and follow up on the implementation of accepted ideas.
- Strictly adhere to all risk and governance policies, standards, and procedures and escalate associated risks.
- Comply with Risk and Control activities and adherences.
- Comply with all Human Resources policies and procedures.
- Understand and accept responsibility for all system access granted in line with all Fraud Risk Management Policies.
- Complete all compliance training within prescribed timelines.
Requirements
- Workforce allocation.
- Productivity enhancement.
- Alignment of organizational objectives with staffing needs.
- Efficiency and effectiveness.
- Various industries.
- Resource utilization optimization.
- Conducive work environment.
- Sustainable growth and success.
Education
Higher Diplomas: Business, Commerce and Management Studies (Required).
