yambaomichellekaye

August 30, 1998

About Candidate

Greetings!

I hope this letter finds you well. I am writing today to express my
interest in the position available.

In my 4 years experience in the Philippine Aviation Industry and a
proven track record of success, I am confident in my ability to make a
valuable contribution to your team.

I welcome the opportunity to discuss how my customer service
experience and skills will be an asset to the team.

Attached is my resume for your perusal.

Thank you for your consideration, and I look forward to hearing from you.

Warm regards and have a great ahead!

Location

Education

B
Bachelor of science Tourism Management 2015-2019
Colegio De Sebastian Pampanga - Inc.

Work & Experience

S
Senior Customer Service Agent March 13, 2023 - May 30, 2024
DNATA Inc.

• Provide assistance for passenger’s who are checking-in. • Check-in the passenger’s baggage and the security procedures will be taken. • Responsible for above and below wing of the aircraft. • Verify passenger documents especially with the visas requirements and other to certain country. enter • Welcoming customers with a smile and greetings. • Providing customer service. exceptional • Coordination and teamwork to ensure the efficient of On Time Performance.

C
Customer Service Agent October 23, 2020 - March 11, 2023
Asiapro Multipurpose Cooperative C/O DNATA Inc.

• Provide assistance for passenger’s who are checking-in. • Check-in the passenger’s baggage and the security procedures will be taken. • Responsible for above and below wing of the aircraft. • Verify passenger documents especially with the visas requirements and other to certain country. enter • Welcoming customers with a smile and greetings. • Providing customer service. exceptional • Coordination and teamwork to ensure the efficient of On Time Performance.

A
Admin Operations/ Turkish Airlines July 2021 - May 2024
DNATA Inc.

Role: • Responsible for answering phone calls and responding to passenger inquiries. • Responsible to prepare the flight documents for everyday flight. • Responsible to send inquiries to outstation for verifying the documents of the passengers. • Responsible to prepare memos/emails and reports both external and internal departments.

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