prem.15

• Manage overall IT operations, including preventative maintenance and troubleshooting hardware/software issues (routers, Internet,Windows OS, Microsoft Office). • Upgrade, install, and configure application software and computer hardware. • Oversee ICT infrastructure, including CCTV, projectors, UPS, and computers. • Supervise ICT inventory and coordinate equipment installations. • Provide troubleshooting and technical support to employees, both remotely and onsite. • Procure and supervise the installation of ICT equipment.

• Supervise campus operations and overall IT management, including preventative maintenance and troubleshooting of hardware/software (routers, internet, Windows OS, MS Office). • Led campus-wide IT operations, managed hardware/software troubleshooting, and optimized resources. • Oversaw facility upkeep and liaised with government agencies for administrative processes.

• Manage operations for a 15,000 sq. ft. office space at Pebble Beach Block, Embassy Golf Links Business Park. • Support IT needs, including hardware/software troubleshooting (router configuration, interne cabling, Windows OS, MS Office installation and support). • Facilitate audio and video conferencing for internal and external clients, both on-site and off-site. • Oversee CCTV systems, mobile devices, and electronic gadgets. • Set up internet bandwidth services for clients. • Built relationships with channel partners and supported facility management (Just Dial, Knowlarity, Sneed & Web Chat, Right Turn). • Utilize remote access for troubleshooting as needed. • Provide network support, including help desk functions and resolving workstation issues. • Ensure the briefing center meets high standards of appearance, cleanliness Organization, and functionality.