Job Description
MTN Group have announced a new IoT/M2M Solutions Specialist Jobs in Johannesburg for deserving and qualified candidates. MTN Group, founded in 1994 by South African entrepreneur Phuthuma Nhleko, stands as a prominent telecommunications powerhouse across Africa and the Middle East. With its headquarters based in Johannesburg, South Africa, MTN has established a formidable presence in numerous countries, including Nigeria, and many others. Offering a comprehensive suite of services spanning mobile voice and data, broadband internet, digital television, and financial services, MTN has garnered a vast customer base, serving millions of subscribers across its markets. Operating through a network of subsidiaries, such as MTN Nigeria, MTN Ghana, and MTN South Africa, the company has cemented its position as a market leader in many regions.
Responsibilities Of IoT/M2M Solutions Specialist Jobs In Johannesburg
- Engage with customers to gain an understanding of the customer’s operating environment and business requirements
- Leverage IoT platform and engineering technical expertise to proactively identify risks and prevent defects.
- Research, develop, test and document new IoT solutions.
- Design, code and test features of IoT platform and applications.
- Monitor the IoT platform’s key performance metrics to ensure the best possible performance, quality, and responsiveness.
- Contribute to all phases of the development life cycle.
- Develop, modify, adapt and optimise platform solutions for better performance and experience.
- Provide high-level technical support and operatively resolve incidents in the functionality of IoT platform solutions.
- Participate in technical audits and resolve issues around IoT applications and their infrastructure.
- Manage and resolve a high proportion of incidents without OEM intervention. Escalate high level incidents to senior team members within the Technology CoE’s IoT domain.
- Provide input for planning, assessment, implementation, rollout and preparation of change requests.
- Collaborate with peers and participate in problem-solving and root cause analysis efforts.
Requirements
- Minimum of 3-year tertiary degree in Computer Science.
- An MBA or post graduate degree is advantageous.
- A minimum of 5 years’ experience in an ICT environment within the Telecoms sector, with at least 3 years specialisation experience in IoT operations delivery.
- Executes tactical plans to achieve strategic requirements
- Deep understanding of Telemetry, Machine to Machine and Internet of Things (IoT) and in-depth knowledge of relevant platforms such as Cisco Jasper and ZSmart.